Allgemeine Geschäftsbedingungen der KSA Sports (KSA) GmbH
Gültig ab Januar 2023
1st registration
Anmeldungen können schriftlich per Post, E-Mail und online über die Homepage erfolgen. Sie werden in der Reihenfolge des Eingangs berücksichtigt und sind verbindlich. Mit der Anmeldung werden die Allgemeinen Kursbedingungen & Regeln sowie allfällige kursspezifische Buchungsbestimmungen anerkannt. Zur Gewährleistung des Qualitätsstandards von der KSA gelten für alle Kursangebote minimale / maximale Teilnahmezahlen (siehe Details zu den Angeboten). Das Zustandekommen von Kursen ist nicht garantiert. Entsprechend ist die Anmeldung keine Garantie für einen Kursplatz.
Eine Online Bestellung wird mit einer Bestellnummer/ Rechnung per E-Mail ( alle Ihre Daten und Kosten) beantwortet bzw. bestätigt. Diese E-Mail gilt als offizielle Registrierungsbestätigung für den von Ihnen gebuchten Kurs. Ihr Kind ist für diesen Kurs angemeldet. Sollte der Kurs nicht zustande kommen, wird Ihnen das Geld rückerstattet.
Ob ein Kurs zustande kommt, entscheiden wir bei Anmeldeschluss und informieren Sie, falls dieser nicht stattfinden sollte.
Spätestens 1 Woche vor Kursbeginn informieren wir alle Eltern der Teilnehmer:innen über den Ablauf und die Namen der zuständigen Trainer und Pädagogen, welche mit Ihren den Kurs durchführen wird.
2. course fee
The invoice sent with the registration confirmation is payable by the specified date before the start of the course and thereafter entitles the participant to attend the selected course. From the second reminder on, the KSA will charge a processing fee of Fr. 30.00. Cash payment on the spot is possible only in specially mentioned cases. For courses that can be offered and booked directly via the homepage, payment is made via Twint or direct debit. This also applies to all club offers.
3. deregistrations
If the booked course cannot be attended, a written cancellation must be sent to the KSA by e-mail(sport@ksasports.ch). Cancellation fees will be charged for cancellations received up to 14 calendar days prior to the start of the course:
- für Einzelkurse: keine Kosten
- für Abo- Kurse / Module über Fr. 300.00: 15% der Kurskosten
- Bei Twint oder Kartenzahlungen werden die Gebühren bei der Rückerstattung abgezogen, maximal mit 50 CHF
in case of later cancellation or withdrawal after the beginning of the course: 100% of the course or module costs. The right to deviate from the course-specific booking conditions is reserved. Claims from third parties for accommodation, meals, travel, etc. will be passed on by the KSA.
4. course cancellation
In case of insufficient demand or for other organizational reasons, a course or module may be cancelled. The enrollees will be informed in time and will get back the paid course fees. The KSA does not assume any further obligation to indemnify.
5. course organization
For organizational reasons, individual courses and modules may be postponed, combined or held in an alternative location. The affected participants will be informed in due time. If necessary, the KSA may change the course director or appoint an equally qualified substitute.
6. missed lessons
The right to participate in the booked course is personal and non-transferable. Lessons not attended due to illness, injury, vacations, etc. do not entitle the participant to make-up lessons or a reduction in course fees.
7. health certificate
Participation in the courses offered by the KSA requires an adequate state of health. The parents of the participating children are obliged to inform the training management of any personal impairments of a physical or psychological nature of the children. In cases of doubt, the KSA may request a medical certificate of health. Course participants may be excluded from further participation in the course for personal reasons without refund of the course fee.
If children or course participants are absent for more than 4 weeks for health reasons, the absence will be credited in the following season (summer / winter) upon presentation of a certificate. the missing hours will be credited in the following season (summer / winter).
8. insurance & duty of supervision
The parents of the course participants are responsible for sufficient insurance coverage (illness, accident, liability, cancellation costs, etc.). The KSA accepts no liability for any damage of any kind that may occur in the courses offered or arranged.
9. data protection
Privacy & photo material
The data collected in the course registration process will be treated confidentially. They are used exclusively for internal purposes and are not passed on to third parties. When booking courses, KSA customers agree that visual material from the trainings may be used for promotional purposes (website & social media).
10. changes
We reserve the right to make changes to the course and module descriptions as well as the general course conditions in writing. Should one of the preceding provisions not be applicable, the validity of the remaining course conditions remains unaffected. Course descriptions are part of the General Course Conditions.
11. place of jurisdiction
Swiss law shall apply to all legal relations with the KSA. The place of jurisdiction is Zurich.
12 General rules for children’s courses and modules
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- Parents stay away from class except for the last 5 minutes
- Parents should always be reachable by phone during training
- Drinks are welcome / food is not
- No toys (dolls, books etc.) are brought along
- Training material is provided except for the tennis rackets – except for the A1 and A2 courses where we also provide the tennis rackets.
- Please bring sportswear and sports shoes with smooth soles (applies to courses A1-A3)
- Summer training takes place on clay courts, so please wear clay court shoes
- Towels, a cap for sun protection and sun cream are recommended in summer
- If a child is not fit or healthy, they are unfortunately not allowed to train that day
- In case of bad weather there will be no training and the fees will not be refunded (summer training)
- Exclusion from training: the KSA reserves the right to exclude training participants from a group in individual cases if the instructions of the trainer are not followed despite warnings or if lessons are disrupted.
